Date: 27-02-2025

At HO2HO from WOMWELL SERVICES LLP, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our live workshops, and interact with our services. By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

• Personal Information: When you register for a workshop, we collect personal details such as your name, email address, phone number, and payment information (if applicable).
• Payment Information: If you make a payment for our workshops, payment information such as bank account details or credit/debit card information may be collected. This information is securely handled through our payment gateway (Razorpay) and is not stored directly on our servers.
• Usage Data: We may collect non-personally identifiable data, such as how you interact with our website, including your IP address, browser type, and device details.
• Cookies: We use cookies to enhance your experience on our website. Cookies help us remember your preferences and improve our services.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Process Payments: Your personal and payment information is used to process transactions for our live workshops and classes.
• To Communicate: We may use your email address or phone number to send you important information regarding your registration, workshops, updates, and promotions.
• To Improve Our Services: We use usage data to analyze how our website is being used and to enhance the user experience.
• Legal Compliance: We may use your information to comply with legal requirements or regulatory obligations.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include:

• Encryption: Your payment information is encrypted using secure SSL (Secure Socket Layer) encryption technology.
• Third-Party Payment Gateway: All payment transactions are processed through Razorpay, a secure and trusted third-party payment processor. Razorpay handles all sensitive payment information and complies with industry-standard security practices.
• Access Control: Only authorized personnel have access to your personal information. We take precautions to ensure that your data is kept confidential and protected.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers (such as Razorpay) who assist us in operating our website, processing payments, or conducting our business.
• Legal Requirements: We may disclose your personal information when required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can access and update your personal information by contacting us directly.
• Request Deletion: You may request that we delete your personal information from our records. Please note that certain information may need to be retained for legal or business purposes.
• Opt-Out of Communications: You can opt out of receiving marketing or promotional emails at any time by following the unsubscribe link in the email or contacting us directly.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the information is no longer needed, we will securely dispose of it.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes to how we handle your personal information, we will notify you by email or by posting a notice on our website. Please review this Privacy Policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

HO2HO from WOMWELL SERVICES LLP

No 158/2, Madambakkam Main Road,

Union Bank Upstairs, Near Hansa Garden,

Rajakilapakkam. Chennai – 600073.

Call Us: +91 7845 543994
Mail Us: womwellservices@gmail.com